Know your customer's equipment as well as they do.
FieldNexus Equipment Tracking builds a detailed service history for every piece of equipment at every customer site. Help your technicians arrive prepared, catch warranty opportunities, and recommend proactive maintenance that prevents costly breakdowns.
What's included
Every capability you need, built into Equipment Tracking.
Equipment records per customer
Log every piece of equipment at a customer's site — make, model, serial number, install date, and warranty information.
Complete service history
Every service visit, repair, and part replacement is recorded against the equipment. Technicians see the full history before arriving.
Warranty tracking
Track manufacturer and extended warranty expiration dates. Get alerts when warranties are about to expire so you can inform customers.
QR code scanning
Attach QR codes to equipment. Technicians scan to instantly pull up the full service record — no searching required.
Preventative maintenance schedules
Set up recurring maintenance schedules based on equipment type or manufacturer recommendations. Never miss a service interval.
Equipment replacement insights
Track repair frequency and total repair cost per unit. Know when it's time to recommend a replacement vs. another repair.
How it works
Up and running in minutes. Here's how Equipment Tracking works in FieldNexus.
Log the equipment
Add equipment to a customer's account manually or by scanning a barcode or QR code. Enter model info, serial number, and install date.
Service history builds automatically
Every work order completed for that equipment is automatically linked to it. The history grows with each visit.
Technicians arrive prepared
Before every visit, techs review the equipment history from the mobile app. They arrive with the right parts and the full context.
Related Features
Features that work great alongside Equipment Tracking.
Custom Job Forms
Replace paper checklists and generic forms with digital job forms built around your specific services. Ensure technicians capture the right data on every job, reduce callbacks, and build a complete service history for every customer.
Work Orders
FieldNexus Work Orders are the foundation of every job you run. From customer information and job instructions to parts used and technician notes, everything lives in one place — accessible from the office or the field.
Service Agreements
FieldNexus Service Agreements let you create, sell, and manage maintenance contracts and service plans with ease. Build predictable recurring revenue, improve customer retention, and automate the scheduling and billing that comes with every agreement.
Try Equipment Tracking free for 14 days
No credit card required. Full access to all features. Cancel anytime.