The whiteboard is wrong by 9 a.m.
One cancellation and one emergency, and the office spends the morning on the phone with every tech rebuilding the day.
Field service software that runs the office and the truck
FieldNexus is field service management software for HVAC, plumbing, electrical, and home service contractors. Book, schedule, dispatch, quote, invoice, and get paid from one system — and give every tech an app they'll actually use.
- 14-day free trial
- No credit card required
- iOS & Android app, works offline
- QuickBooks & Xero sync
Rather try it yourself? Start a free trial or call 1-833-259-0555
- A live dispatch board that suggests the right tech by skills and location
- Work orders, parts, photos, and signatures captured on site in the tech app — even with no signal
- Good-better-best quotes signed on the customer's phone, with automatic follow-up
- Invoice and take payment before leaving the driveway, synced to QuickBooks or Xero
Built for HVAC, plumbing, electrical, and 10 more trades.
The job isn't done until it's paid for
Most service companies don't lose money on the work. They lose it between the phone, the truck, and the office.
Paper moves only as fast as the truck
Notes, photos, and parts used live on a ticket that reaches the office at the end of the day — if it reaches it at all.
Spreadsheets turn finished work into re-work
Someone re-types the job into an invoice, then again into the books. Every hand-off is a chance to under-bill or lose a job.
One system from first call to paid invoice
Every job moves through the same four steps. FieldNexus connects them, so nothing is re-typed and nothing falls through.
1.Book
Customers book online 24/7, or your office books the call in seconds with the address, equipment, and problem captured up front.
How it works2.Dispatch
The dispatch board suggests the best tech by skills, location, and availability. The customer gets a confirmation and ETA text automatically.
How it works3.Do the work
Techs see the job and its history on their phone, log parts, take before-and-after photos, build quotes, and capture signatures.
How it works4.Get paid
The work order becomes an invoice in one tap. Take card, Apple Pay, or Google Pay on site, or text a payment link.
How it works
Everything a field service business runs on, in one app
Replace the whiteboard, the spreadsheet, the paper tickets, and the separate payment app.
Scheduling and dispatch on one live board
See every tech and every job as the day happens. The board suggests the best tech by skills, location, and availability — drag to assign, and the job lands on their phone.
- Drag-and-drop calendar with recurring jobs and buffer time
- Live status from pending to en route, in progress, and completed
- Confirmation and ETA texts sent to customers automatically
- A waitlist that fills cancellations before the gap costs you
Quote, invoice, and get paid before you leave the driveway
Techs build branded good-better-best quotes on site from your price lists. The customer signs on their phone, and the finished work order becomes an invoice in one tap.
- Automatic follow-up on quotes that haven't been signed
- Card, Apple Pay, and Google Pay on site, or a payment link by text
- Deposits, partial payments, and overdue reminders
- Every invoice and payment synced to QuickBooks or Xero
And the rest of the business, in the same system
Work order software
Job details, parts and materials, notes, photos, and a full audit trail on one work order.
Field technician app
iOS and Android app for the day's jobs, unit history, quotes, photos, payments, and clock-in — online or off.
Service agreements
Sell maintenance plans, schedule included visits automatically, bill on repeat, and catch renewals.
Field service CRM
Customer, property, and equipment history in one record, plus a sales pipeline for larger jobs.
GPS tracking
A live map of every tech, accurate customer ETAs, verified arrivals, and mileage reports.
Time tracking & payroll
GPS-verified clock-in and out, job-level time, overtime alerts, and payroll export.
Online booking & customer portal
Bookable services on your website, and a portal where customers see visits, history, and invoices.
QuickBooks & Xero sync
Every invoice and payment syncs to your accounting software automatically. No double entry.
No signal?
The job keeps moving.
Basements, crawl spaces, mechanical rooms, rural routes. The FieldNexus tech app works offline, so your techs keep working where the bars run out — and the office catches up the moment they're back.
Keep working with no bars
Update job status, work through checklists, add notes and parts, take photos, and capture signatures without waiting for a signal.
Nothing is lost
Every change is saved on the phone and queued, so a dead zone never means a re-do or a missing ticket.
Syncs on its own
When the phone reconnects, queued work syncs automatically and the office sees the update. No one re-types anything.
“We were running 6 techs on paper and spreadsheets. FieldNexus got us to 11 techs without adding a single dispatcher. The dispatch board alone paid for the software in the first month.”
K
Kevin R. · Owner
Arctic Air HVAC, Phoenix AZ
Stop letting quotes go cold
FieldNexus follows up on unsigned quotes automatically. See it in a 30-minute demo.
Built around the way your trade works
The same system, set up for the jobs, agreements, and paperwork your trade actually deals with.
HVAC software
Run a tighter HVAC operation. Book more jobs. Grow faster.
See HVAC featuresPlumbing software
Stop losing jobs to slow response times. Dispatch faster, invoice instantly.
See Plumbing featuresElectrical software
Manage complex electrical projects and daily service calls on one platform.
See Electrical featuresAlso used by home cleaning, landscaping, roofing, pest control, security systems, pool service, handyman services, window cleaning, chimney services, and commercial services companies.
What is field service management software?
Field service management (FSM) software runs the work a service business does away from its office — at customers' homes, businesses, and job sites. It covers the whole life of a job: booking the call, scheduling and dispatching a technician, the work order and any quote on site, and the invoice and payment at the end.
Without it, that work is split across a phone, a whiteboard, paper tickets, a spreadsheet, and accounting software, with someone in the office stitching them together. Field service software puts them in one system the office and the techs share in real time, so jobs get done the same day they're booked and billed the same day they're done.
How to choose field service software
Whatever you pick, make sure it does these six things. FieldNexus does all of them.
Scheduling and dispatch on one screen
You should see every tech and every job live, and move an emergency into a full day without a round of phone calls.
An app your techs will actually use
iOS and Android, simple enough for every tech on every truck, and connected to the office in real time.
Quoting and payment in the field
Quotes signed and invoices paid on site, so work doesn't wait on the office to get billed.
Customer and equipment history
Every visit, quote, invoice, and piece of equipment tied to the customer's address.
Accounting sync
Two-way QuickBooks or Xero sync, so the books match the jobs without re-typing.
A fast start you can test
An import path for your customer list and a free trial long enough to run real jobs before you commit.
Guides for running a field service business
What Is Dispatch Software? Definition, Features, and Who Needs It
How dispatch platforms coordinate technicians, customers, and the back office—and the signals that indicate you have outgrown whiteboards and group chats.
8 min readJob Costing and Margin in Field Services: A Practical Framework
Labor, burden, materials, callbacks, and overhead—how to attribute costs to jobs so pricing and dispatch decisions improve together.
10 min readField Service Technician Productivity: Metrics That Actually Matter
Beyond jobs per day: utilization, sold hours, first-time fix, and safe driving proxies—metrics that align crews and leadership.
9 min readField service software questions, answered
What is field service software?
Field service software runs the work a service business does at customers' homes and sites: booking and scheduling jobs, dispatching technicians, work orders, quotes, invoices and payments, and customer records. It connects the office and the techs in the field so everyone works from the same live information instead of whiteboards, paper tickets, and spreadsheets.
What is the difference between field service management software and a CRM?
A CRM tracks customers and sales. Field service management software also runs the work itself: the schedule, the dispatch board, the technician's mobile app, work orders, invoicing, and payments. FieldNexus includes CRM features — customer, property, and equipment history and a sales pipeline — as part of the same system.
Who uses field service management software?
Contractors and service businesses that send technicians to customers: HVAC, plumbing, electrical, roofing, cleaning, landscaping, pest control, pool service, security systems, handyman services, and more. It's used by owner-operators and by multi-crew companies with a dispatch office.
What features should field service software have?
At minimum: scheduling and dispatch, a technician mobile app, work orders, quoting, invoicing with on-site payments, customer history, and accounting sync. Growing companies also use service agreements, GPS tracking, time tracking, online booking, and a customer portal. FieldNexus includes all of these.
Is FieldNexus field service software right for a small business?
Yes. Owner-operators use FieldNexus to keep scheduling, quoting, and invoicing out of their evenings, and the same system scales to multi-crew companies running a dispatch office, service agreements, and reporting.
How much does field service software cost?
FieldNexus pricing scales with your team size and the features you need. Every plan starts with a 14-day free trial with no credit card required, and a 30-minute demo is the fastest way to get an exact quote for your company.
Does FieldNexus work with QuickBooks?
Yes. Invoices and payments sync automatically with QuickBooks and Xero, so your books stay current without double entry.
Is there a mobile app for field technicians?
Yes. The FieldNexus technician app is available on iOS and Android. Techs can view their scheduled jobs and customer history, update job status, log parts, capture photos and signatures, build quotes, collect payment, and clock in and out.
Does the FieldNexus app work offline?
Yes. The technician app keeps working without a connection, so techs can update jobs, add notes and photos, and capture signatures in basements, crawl spaces, and rural areas with no signal. Changes are saved on the phone and sync automatically when the connection returns.
How long does it take to get set up?
Most teams schedule their first jobs within a day. If you are moving from spreadsheets or another tool, our team provides import templates and checklists, and larger teams can add guided implementation.
See your own jobs run on FieldNexus
Book a 30-minute walkthrough, or start a 14-day free trial and run real jobs yourself. No credit card required.
Prefer to talk? Call 1-833-259-0555