Installs that drift
A three-day commercial install becomes five. Wire, cameras, and hours aren't tracked against the proposal, so you find out you lost money after the invoice goes out.
Alarm company software that runs installs, service, and recurring billing
Site surveys, proposals, installs, and service on one system. FieldNexus is software for alarm, camera, and access control companies: proposals with options, install projects, every device logged per site, certified dispatch, and agreements that bill themselves, with a tech app that works offline.
- 14-day free trial
- No credit card required
- iOS & Android app, works offline
- QuickBooks & Xero sync
Rather try it yourself? Start a free trial or call 1-833-259-0555
- Panel, camera, and access packages on one proposal, signed with a deposit on site
- Every panel, camera, and reader saved to the site with serial, install date, and warranty
- Monitoring and maintenance agreements that schedule visits and bill on repeat
- Service calls sent to the closest tech with the right certifications
Where security company margins go
Selling the system is the easy part. It's the install that runs long, the device nobody wrote down, and the agreement that quietly stopped billing.
No record of what's on the wall
Which panel, which cameras, what serials, when the warranty runs out. When a service call comes in, the tech shows up guessing and the second trip is on you.
Recurring revenue that leaks
Maintenance and monitoring agreements tracked in a spreadsheet. Renewals lapse, inspections get missed, and some accounts stop getting billed without anyone noticing.
One new system, from site survey to recurring billing
A small-office alarm and camera install when the survey, the proposal, the install, the devices, and the agreement all live in one system.
- Mon 9:00 AM
Mon 9:00 AM
Site survey, documented
Your salesperson walks the building with a survey checklist on their phone: entry points, camera locations, and photos, all saved to the job.
How it works - Mon 11:30 AM
Mon 11:30 AM
Proposal signed, deposit taken
Three packages on one proposal. The owner picks alarm plus cameras, signs on the spot, and pays the deposit. The lead moves to won in your pipeline.
How it works - Wed 8:00 AM
Wed 8:00 AM
Install run as a project
The accepted proposal becomes a project with rough-in and trim-out phases, a crew, and materials logged against the estimate.
How it works - Thu 3:30 PM
Thu 3:30 PM
Every device on record
Techs scan a QR sticker on the panel and each camera to save model, serial, install date, and warranty to the site, then get the owner's sign-off.
How it works - Thu 3:45 PM
Thu 3:45 PM
Invoiced, and the agreement starts
The install invoice goes out with the deposit applied. The signed service agreement starts billing on repeat and books the yearly inspection.
How it works
Alarm and security company software, built around the site
Replace the proposal templates, the device spreadsheet, and the agreement billing scramble with one system for sales, the office, and the techs.
Proposals that close on the first walkthrough
Build proposals on site from your saved price lists and lay out packages side by side, from a basic alarm to full cameras and access control. The owner signs on their phone and pays the deposit. Proposals that sit unsigned get followed up automatically.
- Good-better-best packages on one proposal
- Digital signatures and deposits on the spot
- Automatic follow-ups on unsigned proposals
- Accepted proposals become install projects with no re-entry
Every panel, camera, and reader, one scan away
Each device is saved to the customer's site with make, model, serial number, install date, and warranty, plus every service visit on it. Stick a QR code on the panel and the next tech scans it to pull up the full record before touching anything.
- Model, serial, and warranty dates on every device
- Service history tied to the device and the site
- Warranty expiry alerts you can turn into a call
- Repair count and cost per device for replace-or-repair calls
Service calls to the tech who can fix them
See every tech, every install, and every service call on one live board. FieldNexus suggests the best tech by certifications, location, and workload, so an access control call doesn't go to someone who only does cameras. Customers get reminders and an on-the-way text automatically.
- Skills- and certification-based tech matching
- Installs and service calls on the same board
- Live map of every tech for urgent calls
- Automatic reminders and on-the-way texts
And the rest of the business, in the same system
Recurring agreement billing
Monitoring and maintenance agreements that bill on repeat, book inspections, and remind customers before renewal.
Install project management
Multi-day installs in phases, with crews, task dependencies, materials against the estimate, and profit when they close.
Device history per site
Panels, cameras, and readers with model, serial, install date, warranty, and service history. Scan a QR code to pull it up.
Security sales CRM
Every lead from first call to signed proposal, with follow-up sequences, commission tracking, and win rates by rep.
Security scheduling & dispatch
Certification-based matching, a drag-and-drop calendar, buffer time, and automatic customer notifications.
Security work orders
Devices, parts used, notes, photos, and a full audit trail on one work order for every service call.
Invoicing & payments
Deposits, partial payments, one-tap invoices, payment reminders, and QuickBooks & Xero sync.
Security technician app
The day's jobs, device history, checklists, photos, payments, and clock-in on iOS & Android. Works offline.
Built for commercial security and bigger teams, too
Commercial clients buy on response times and records. Property managers want every device at every site documented and inspected on schedule, and your office has install crews and service techs to keep moving. FieldNexus runs all of it next to your residential accounts.
Built for work like
- Offices & retail
- Property management portfolios
- Multi-family & apartments
- Medical & dental clinics
- Schools & churches
- Warehouses & industrial
- Multi-location chains
Running a commercial or multi-crew operation?
We'll walk through your contracts, sites, and crews, and scope guided setup for your team.
Every site under one account
A client with 12 locations is one customer with 12 sites, each with its own contacts, devices, documents, and service history.
Inspections that schedule themselves
Maintenance agreements book every inspection visit for every site, bill on repeat, and flag renewals before they lapse.
Records clients and inspectors ask for
Required test checklists, photos, and signatures on every visit, stored against the site and the device and searchable when asked.
The right tech on every call
Certification-based dispatch sends access control, fire, or camera work to the techs qualified for it, across every crew.
Billing that fits commercial clients
Deposits and staged invoices for installs, recurring agreement billing for service. Clients see their history, documents, and invoices in a branded portal.
Control as the company grows
Role-based access, manager-approved timesheets, commission tracking for sales, and guided implementation for larger teams.
Basement panel or steel warehouse?
No signal, no problem.
Panels live in basements, electrical rooms, and steel buildings where the bars run out. The FieldNexus app keeps working offline, so techs finish the test, log the devices, and capture the sign-off. The office catches up the moment they're back in range.
Keep working with no bars
Update job status, work through checklists, log devices, take photos, and capture signatures without waiting for a signal.
Nothing is lost
Every change is saved on the phone and queued, so a dead zone never means a missing test record or a second trip.
Syncs on its own
When the phone reconnects, queued work syncs automatically and the office sees it. No one re-types anything.
Close the install. Keep the recurring revenue.
Proposals with packages, installs tracked against the estimate, and agreements that bill themselves. See it in a 30-minute demo.
Switching is easier than you think
Running in a day
Most teams schedule their first real jobs within a day of signing up.
Bring your customer list
Import templates and checklists for moving off spreadsheets or another tool.
Try before you pay
Every feature unlocked for 14 days. No credit card required.
How to choose the best alarm and security company software
Comparing software for a security or alarm company? Make sure it does these six things. FieldNexus does all of them.
Proposals with packages
Alarm, camera, and access options on one proposal, signed and deposited on site, with follow-ups when it isn't.
Installs run as projects
Phases, crews, and materials tracked against the proposal, so you know an install's profit before the invoice.
Every device on record
Model, serial, install date, and warranty saved to the site, with service history one QR scan away.
Agreements that bill themselves
Recurring monitoring and maintenance billing, inspections booked automatically, and renewal reminders.
Certification-based dispatch
Service calls matched to the tech with the right skills, with installs and service on the same board.
Accounting sync and a real trial
Two-way QuickBooks or Xero sync, an import path for your customer list, and a free trial long enough to run real jobs.
Guides worth a read
Service Agreement Software: How to Grow and Protect Recurring Revenue
Renewals, visit scheduling, billing alignment, and churn signals for HVAC and other maintenance-heavy trades.
9 min readTechnician Certifications and Training: An Overview for Employers (U.S. Focus)
How to think about EPA credentials, state licensing variance, and manufacturer training—without replacing your compliance counsel.
7 min readJob Costing and Margin in Field Services: A Practical Framework
Labor, burden, materials, callbacks, and overhead—how to attribute costs to jobs so pricing and dispatch decisions improve together.
10 min readAlarm and security company software questions, answered
What is alarm company software?
Alarm company software runs the business side of a security company in one system: leads and proposals, install scheduling and projects, device records per site, service dispatch, recurring agreement billing, invoicing, and customer records. FieldNexus covers all of these, with a mobile app for techs in the field.
Does FieldNexus monitor alarms?
No. FieldNexus runs the business around the system, not the monitoring itself. You can set up monitoring and maintenance agreements in FieldNexus so they bill on repeat and schedule inspection visits, while your central station handles the signals.
Can I build security proposals with package options?
Yes. Build proposals on site from saved price lists, with good-better-best packages on one proposal. Customers sign digitally, you can take a deposit on the spot, and unsigned proposals get automatic follow-ups.
Can FieldNexus track the devices installed at each site?
Yes. Panels, cameras, readers, and other devices are saved to the customer's site with make, model, serial number, install date, and warranty information, plus every service visit. Techs can attach a QR code to a device and scan it to pull up the record.
How does FieldNexus handle recurring monthly billing?
Set up a service agreement with the billing frequency you charge, monthly, quarterly, or annually, and FieldNexus bills the customer automatically. Visits defined in the agreement are scheduled automatically, and customers get renewal reminders before it expires.
Can I manage multi-day installs?
Yes. An accepted proposal can become a project with phases like rough-in and trim-out, each with its own crew and dates. Log materials against the estimate, send the customer progress updates, and see profitability when the install closes.
Can I dispatch by technician certification?
Yes. FieldNexus matches jobs to techs by required skills, certifications, location, and workload, and suggests the best available tech. You confirm with one click or reassign on the dispatch board.
Does FieldNexus work for commercial security companies?
Yes. A commercial client can have many sites under one account, each with its own contacts, devices, and history. Inspections run on service agreements, installs run as projects, and clients see their history, documents, and invoices in a branded portal.
Does FieldNexus work with QuickBooks?
Yes. Invoices and payments sync automatically with QuickBooks and Xero, so your books stay current without double entry.
How much does alarm company software cost?
FieldNexus pricing scales with your team size and the features you need, so a two-tech dealer doesn't pay for enterprise tools. Every plan starts with a 14-day free trial with no credit card required, and a demo is the fastest way to get an exact quote.
How long does it take to get set up?
Most teams schedule their first jobs within a day. If you are moving from spreadsheets or another tool, our team provides import templates and checklists, and larger companies can add guided implementation.
Run more than one trade? See FieldNexus for electrical, commercial services and HVAC, or the full field service software overview.
Sell the system. Run the install. Keep the recurring revenue.
Book a 30-minute security company walkthrough, or start a 14-day free trial and run real jobs yourself. No credit card required.
Prefer to talk? Call 1-833-259-0555